# Crovex - Admin & Dashboard Template
Premium Multipurpose Admin & Dashboard Template

#### Helpdesk

### 184

###### New Tickets

### 101

###### Open Tickets

### 18

###### On Hold

### 92

###### Unassigned

#### Tickets Status

#### Customer Satisfaction

## 94.5%

Happiness

Performance Type | Score
--- | ---
Excellent | 65%
Very Good | 20%
Good | 10%
Fair | 5%

### 0m:27s

#### Avg.Speed of answer

It is a long established fact that a reader.

### 4m:30s

#### Time to Resolved Complaint

It is a long established fact that a reader.

Last updated 15 minutes ago

#### Agent Performance

Agent | Total Calls | Calls Answered | Avg.Speed of answer | Adherence % | Action
--- | --- | --- | --- | --- | ---

###### Donald Gardner

Dummy text of the printing.

38

32

3:12s

80%

NS

###### Nicholas Smith

Dummy text of the printing.

50

45

2:45s

84%

###### Paula Anderson

Dummy text of the printing.

32

24

4:15s

73%

###### Lucy Peterson

Dummy text of the printing.

25

21

5:42s

93%

JR

###### Joseph Rust

Dummy text of the printing.

50

45

2:45s

84%

#### Latest Activity

Donald updated the status of Refund #1234 to awaiting customer response

10 Minutes ago

Lucy Peterson was added to the group, group name is Overtake

50 Minutes ago

Joseph Rust opened new showcase Mannat #112233 with theme market

10 hours ago

Donald updated the status of Refund #1234 to awaiting customer response

Yesterday

Lucy Peterson was added to the group, group name is Overtake

14 Nov 2019

Joseph Rust opened new showcase Mannat #112233 with theme market

15 Nov 2019

# 4.8

#### Overall Rating

- Total Review (700)

- 5 Star 593
- 4 Star 99
- 3 Star 6
- 2 Star 2
- 1 Star 0

### 98.5%

#### Satisfied Customer

##### Merri Diamond New Agent

@SaraHopkins.com

#### Support Status

## 1530

##### Tickets

70%
25%
5%

- Open Tickets
- Resolved Tickets
- Unresolved Tickets